Frequently Asked Questions
Will Message be Delivered with my Sender Name?
Yes and No. Messages are sent in two parts: For Recipients on forced DND, your dedicated number will be used to send the sms - your sender name, however, will begin the message body. Once customers save your number on their phone (which you should advise them to) subsequent messages will appear with the name saved on their phone registry. The rest of your message will be delivered as regular bulk sms.
Will all messages deliver with the number?
That will only happen if you selected the number as sender name on Cecula portal while sending the message. If you use your registered alphanumeric sender names. Bulk sms will deliver as usual. Number will only be used to deliver messages targeted at DND Numbers