Skip to content

Campaigns ​

Every message you send from DartPro, or through the API, becomes a campaign. Campaigns is where you follow its progress, check delivery and download reports.

Open Campaigns ​

Click Campaigns in the left sidebar. Your campaigns are listed newest first.

ColumnWhat it shows
SenderThe sender ID the message was sent with
TextThe message
Channelplatform if it was sent from DartPro, api if it was sent through the API
Sent ToHow many recipients have been processed, out of the total, for example 980 of 1,000
Sent AtWhen the message was sent

Click a campaign to open its report. On small screens, click View Details. See How do I Read a Campaign Report?.

πŸ’‘ Scheduled messages

Scheduled messages appear in Campaigns once they start sending. Until then, find them under Schedules.

Find a Campaign ​

  1. Click Filter.
  2. Narrow the list with any of these:
    • Sender: one of your approved sender IDs.
    • Channel: platform or api.
    • Message: words from the message.
    • Min Recipients and Max Recipients: the campaign's size.
    • From and To: the dates it was sent.
  3. Click Clear Filters to see everything again.

Complete a Stalled Broadcast ​

If a campaign's Sent To count stays below the total long after sending, you can ask DartPro to finish it.

  1. On the Campaigns list, tick the campaigns to complete.
  2. Click Complete Broadcast.
  3. Follow the progress, for example 2 of 3 sent, and the summary when it's done:
ResultMeaning
CompletedDartPro resumed sending to the recipients who hadn't been sent yet
Already SentEvery recipient was already processed, so nothing needed doing
IgnoredThe campaign is still processing. Try again in 5 minutes
FailedThe request didn't go through. Try again later

Guides ​

I want to…Guide
See delivery, cost and recipients for one campaignHow do I Read a Campaign Report?
Understand DELIVRD, UNDELIV and other statusesWhat Do Delivery Statuses Mean?
Get a PDF or Excel reportHow do I Download a Campaign Report?
Send a campaign again, or retry failed numbersHow do I Resend a Message?
Search every message across campaigns and exportHow do I Use Message Logs?