How do I Complete My Organization Profile?

Before you can send messages, DartPro needs your organization's details. This is also called KYC (Know Your Customer).

Why It's Required

Until your email is verified and your profile is complete:

• You can't send. The send button on compose screens stays disabled, and a reminder asks you to finish your profile setup.
• You can't buy SMS units. You can't generate invoices on the Billing page.
• No default sender ID. The Cecula sender ID isn't available.

Your profile counts as complete once it has your organization name, office address, city, state and country.

1. Verify Your Email

After you sign up, DartPro sends you a verification email.

1. Click the link in that email.
2. If it hasn't arrived, click Resend Verification Email on the Email Verification screen.

Once you're verified, DartPro shows Email Verified and invites you to tell it about your organization with Let's Connect.

2. Fill In Your Profile

1. Open the Form

   • Click Let's Connect after verifying your email, or click the profile setup link in any reminder. You can also go to Settings > Profile and click Complete KYC.

2. Complete Each Section

   Usage Data

   Field	What to enter
   How do You intend to send Messages?	Platform, API or Both
   Target Recipients	Everyone you'll message: Teams, Customers, Members, Subscribers, Suppliers, Investors, Regulators, Partners, Consultants or General Public
   How do you intend to use this service?	A short description, up to 1,000 characters

   My Organization

   Field	What to enter
   Organization Name	3 to 64 characters
   Industry	Choose from the list
   Team Size	Less than 10, 10 - 50, 51 - 200, 201 - 500, 501 - 1,000, or over 1,000
   Registration Number	Optional, up to 16 characters
   Tell us about your organization	Up to 1,000 characters

   Contact Information

   Field	What to enter
   Organization Address	10 to 124 characters
   City and state	2 to 32 characters each
   Country	Choose from the list
   Phone	7 to 16 digits
   Email and website	Optional. A website must be a working address

   Contact Person

   Field	What to enter
   Full Name	5 to 64 characters
   Role	Owner / Founder, Executive, Marketing / Comms, Developer or Relationship Manager
   Email and Mobile	Your contact details. The mobile number must be 7 to 16 digits

3. Save

   • Click Save. If a field is highlighted, correct it and save again.

3. Follow the Next Steps

After you save, Organization Overview shows your details and what to do next:

• Compliance documents. If your industry needs extra documents, click Request Documents. They're emailed to you with a link to upload the completed forms.
• Sender IDs. Click Register Identities to submit your sender IDs for approval. See How do I Register a Sender ID?.

Update Your Profile

Go to Settings > Profile to see your Usage Data, Organization Data and Contact Person. Open Edit Organization Profile to change them, then save.