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Messaging ​

DartPro gives you four ways to compose an SMS, all built on your contacts, templates and registered sender IDs. This section covers each one, from a quick message to scheduled, personalized broadcasts.

Choose How to Send ​

Compose optionBest forRecipientsPersonalized with
To IndividualsA few numbers or selected contactsUp to 2,000 numbersNothing, text is sent as typed
To GroupsBroadcasting to saved contact groupsEveryone in the groupsContact details, using a template
To File ContactsA spreadsheet of numbers you haven't savedEvery number in the fileFile columns, using a template
From TemplateA saved template sent to one numberOne numberValues you type in

To start, click Compose SMS and choose the option you need. You can also start from other screens:

  • Contacts or a group's page: select contacts and click Message to open To Individuals.
  • Groups: select groups and click Message Groups to open To Groups.
  • Drafts: click Continue Composing on a saved draft.
  • Campaigns: open a sent campaign and click Forward to send it again.

Before You Send ​

Make sure that:

The send button stays disabled while your email is unverified, your profile is incomplete, your balance is too low, or a route you picked is missing compliance documents.

⚠️ Test mode

If the mode switch at the top of DartPro shows Test, compose screens warn that messages won't be broadcast. Switch it to Live before sending real messages. See How do Test and Live Modes Work?.

What's on a Compose Screen ​

PartWhat it does
Sender IDThe name or number recipients see as the sender
Message ContentYour text, with a counter for characters and segments
Send Immediately / Schedule for LaterSend now, or choose a Broadcast Time
Advanced OptionsChoose a provider and traffic type yourself instead of automatic routing
Cost cardShows the ESTIMATED COST, or the EXACT COST after you click Calculate Exact Cost
Send Message / Schedule MessageSends or schedules your message

Advanced Options ​

DartPro normally routes messages using your SMS routing settings. Under Advanced Options, you can choose a provider in Select Provider (the default is Auto-detect (Recommended)) and a Traffic Type. The message then uses Manual Mode:

  • The Sender ID list only shows sender IDs that provider has approved.
  • If the route needs compliance documents that are missing or rejected, you'll see Compliance required and can't send until they're approved. See Compliance Documents.

Delivery Rules ​

  • Do-Not-Disturb hours. Promotional messages sent between 8:00 PM and 8:00 AM are scheduled for 8:00 AM, in line with NCC regulation. Compose screens warn you when this applies.
  • Messages from Cecula are reviewed. If you send with the default Cecula sender ID, the message is reviewed before delivery and you'll see Message Submitted.
  • Repeated numbers get one message. The exception is personalized file messages, which send one message per row.
  • Unreachable numbers aren't charged. Numbers DartPro can't route are skipped without a charge.

After You Send ​

  • Campaigns in the left sidebar lists your broadcasts. Open one to see its report, including recipients, cost, pages, delivery and networks. From there, click Forward to reuse the message, or download a Report as PDF or Excel.
  • Message Logs in the left sidebar shows the messages you've sent, recipient by recipient.

Guides ​

I want to…Guide
Message specific numbers or selected contactsHow do I Send SMS to Individuals?
Broadcast to contact groupsHow do I Send SMS to Groups?
Message the numbers in a spreadsheetHow do I Send SMS from a File?
Send a saved template to one numberHow do I Send from a Template?
Save reusable messages with placeholdersHow do I Create Message Templates?
Get my business name approved as senderHow do I Register a Sender ID?
Send later, reschedule or cancelHow do I Schedule Messages?
Pick up where I left offHow do I Use Drafts?
Understand segments, estimates and chargesHow is Message Cost Calculated?

Sending from Your Own Software ​

To send SMS from your applications, see the Sending SMS API reference.